1. How does this work?

You have 74 volts DC available. You need to power devices that use 12 volts DC or 110 volts AC. Here's How it works: Locoverter Converters "Convert" 74 volts DC to 12 volts DC, and have a female cigarette lighter plug as an output. Now you can power 12 volt DC devices. If you need 110 volts AC (standard home wall outlet) you need to "invert" the 12 volts DC to 110 volts AC. You connect an "inverter" to the cigarette lighter plug and now you have 110 volts AC. Power requirements will determine which converter and inverter will be needed. 

2. Will my device work with it?

This depends upon how much power the device that you plan to connect uses. Check the power that your device draws by looking at the power supply and see how many amps of current that it uses. Make sure that you purchase a converter that exceeds this amount of current. You can always send us an e-mail with the specs of your device and we will help you pick out the right model for you.  

3. Why do some AC cell phone chargers work on 74 volts DC and others do not?

While it is true that some AC cell phone chargers are known to work on 74 volts AC, it is not recommended. We have received reports from many users that "Travel Chargers" work fine to charge their phone. We have also received reports of damaged batteries and cell phones by these chargers plugged directly into 74 volts DC. The design of these chargers are for use with AC. Chargers that contain a transformer will usually not function with 74 volts DC, and have been known to "smoke" when connected.

4. Is there a warranty with Locoverter's products?  

All of our products are tested before shipment. If there are problems with any of our products, you can return them for repair or replacement for a period of 45 days from the purchase date, providing the item was not damaged due to misuse or neglect. After 45-days, we will offer service on all of our products.  

5. If I connect my device to a Locoverter and my device stops working, does Locoverter replace my device?

No. Locoverter takes no responsibility for any device connected to it. Use your locoverter at your own risk. However, to date we have had no reports that any device has failed due to using it with a locoverter,

6. What if I order one of your products, and it does not do what I want it to do?

If you have any problems with your Locoverter Product, our staff will work with you to make sure that you get the right device for your needs. We offer a 30-day satisfaction guarantee with all of our products. Here is how it works. If you order a product, and it does not function for your purpose, you can return it for credit for another purchase or for a full refund it you prefer. Returns are subject to an inspection and testing before credit or refunds are allowed. You will be responsible for all shipping costs.    

7. What is the difference between a Converter and an Inverter?

Our converters change DC voltage from one level to another. As an example, 74 volts DC would be "converted" to 12 volts DC. Inverters on the other hand take 12 volts DC and "invert" it to 110 volts AC, which is the same voltage on any wall outlet in your house. By using an inverter, you can power AC powered devices. Inverters come in many shapes and sizes. There are basically 2 types, Modified Sine Wave and True Sine Wave. True Sine Wave devices perfectly emulate the power in your home wall outlets. They are more expensive than the Modified types. For most devices that convert AC back to DC such as cell phones and laptop computers, Modified Sine Wave devices will function perfectly. All of the inverters offered by Locoverter are of the Modified type.  

8. How long does it take for your products to ship?

This will depend on the product ordered. We deal with suppliers who ship us component parts at a 3 to 4 week lead time. If we run out of inventory on a particular part, It could take up to six weeks to receive parts, assemble and ship your product. Most parts ship during the same week they are ordered. If your order is backordered, we will let you know and give you some other options if a reasonable amount of time is going to pass before we can ship the product.    

 If you have any other questions, e-mail us at info@locoverter.com